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Exam Code: 1z0-1003-20
Exam Title: Oracle Field Service Cloud Service 2020 Implementation Essentials
Vendor: Oracle
Exam Questions: 132
Last Updated: December 18th,2024

Question 1

Your customer wants to update technician inventory using the Inbound API using the following:
1Z0-1003-20 dumps exhibit
Given the node of this request, which two statements are correct?

A. Any existing inventory not listed in the body of the request will be deleted
B. Required inventory can be specified
C. Only serialized inventory will be updated.
D. Customer inventory will be updated
E. Only inventory in a technician's pool will be affected

Correct Answer:AC

Question 2

A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

A. Password must contain upper and lowercase letters.
B. Password must contain special symbols.
C. Password must differ from old password.
D. Password must not contain more than X characters.
E. Password must not contain personal details.
F. Password must contain letters.

Correct Answer:BCEF
https://docs.oracle.com/cloud/august2015/servicecs_gs/FAADU/FAADU.pdf

Question 3

Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

A. When new custom properties are configured within OFSC, they are automatically added to the appropriate configured Daily Extract files.
B. Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.
C. If using an overnight shift, the Daily Extracts for the previous day will be available only after the overnight period configured on the Business Rules screen has passed.
D. Daily Extracts can be configured to be available in either XML, CSV or HTML format.
E. The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.

Correct Answer:DE

Question 4

Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?

A. Delivery Windows are calculated for all Activity Types by default.
B. Delivery Windows are enabled per Resource Type calculations.
C. Delivery Windows are configurable by size and granularity by Activity Type.
D. Delivery Windows are configurable by size and granularity as a global setting in OFSC.
E. Delivery Windows are enabled and calculated per Activity Type configurations.

Correct Answer:CE

Question 5

Your company has three different levels of 'VIP' customers - Gold, Silver, and Bronze.
There is a read-only 'VIP Levef property where one of these options will appear on the 'Edit/View Activity' form of every applicable activity.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A 'VoD Service Trial' Integer check box property has been created.
What must you do in order to ensure that the check box is visible on the Edit/View Activity form only for Gold VIP members?

A. Create a filter to only show the 'VoD Service Trial' property if 'Gold' appears on the Edit/View Activity form.
B. Use a regular expression to limit valid entries for the 'VoD Service Trial' property to 'Gold' only.
C. Add the VoD Service Trial' property with a default value of 'Gold' to the Edit/View Activity form.
D. Add the 'VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.

Correct Answer:B