Free 1z0-1003-20 Exam Dumps

Question 31

A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?

A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
B. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
C. The individual skill assignment takes precedence, so routing will consider the resource to have a level of 100% for 'skill A'.
D. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).

Correct Answer:C

Question 32

A client requires that an updated customer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?

A. Set the signature and site photograph properties to have 'blank' default values when the condition of 'astatus = reopen' is met.
B. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
C. Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.
D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

Correct Answer:A

Question 33

Which two Resource Type roles offer the ability for routing to assign activities?

A. Vehicle
B. Field Resource
C. Tool
D. Bucket
E. Organization Unit

Correct Answer:DE

Question 34

The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.
The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.
What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

A. Include {"autoResolveConflicts": "1"} as part of the body of the request.
B. Specify a parameter of "autoResolveconfiicts=1" within the request.
C. Specify a parameter of "autoResolveconflicts=true" within the request.
D. Include {"autoResolveConflicts": "true") as part of the body of the request.

Correct Answer:C
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18a/cxfsc/OFSC_Resolving_Conflicts_During_Work_Zone_

Question 35

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

A. A given launch condition can be assigned to multiple message scenarios simultaneously.
B. A given launch condition can only be assigned to one message scenario at a time.
C. A given message scenario can only include one launch condition at a time.
D. A given message scenario can include multiple launch conditions simultaneously.

Correct Answer:BD
https://docs.oracle.com/en/cloud/saas/field-service/18a/famsc/message-scenario-configuration-guide.pdf