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  • Exam Code: 500-052
  • Exam Title: Deploying Cisco Unified Contact Center Express
  • Vendor: Cisco
  • Exam Questions: 90
  • Last Updated: November 15th,2024

Question 1

Where can you start, stop, and restart Cisco Unified Contact Center Express services?

Correct Answer:A

Question 2

Which tool allows partners to perform these actions?
a) validate all parameters (for example, number of inbound agents, number of inbound and outbound IVR ports, etc.) of a target Cisco Unified CCX configuration)
b) recommend servers based on the validated configuration (a prerequisite for the Cisco assessment-toquality bid assurance process)

Correct Answer:D

Question 3

What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?

Correct Answer:C

Question 4

What is the maximum number of contacts that Cisco Finesse supports in a phone book?

Correct Answer:B

Question 5

Where are CTI route points added or configured for Cisco Unified Contact Center Express?

Correct Answer:E