- (Topic 1)
Before the Hill Health Maintenance Organization (HMO) received a certificate of authority (COA) to operate in State X, it had to meet the state's licensing requirements and financial standards which were established by legislation that is identical to the
Correct Answer:C
- (Topic 2)
Several marketplace factors helped fuel the movement toward consumer choice. Which one of the following statements is NOT accurate with regard to these factors?
Correct Answer:A
- (Topic 2)
The following programs are part of the Alcove Health Plan's utilization management (UM) program:
✑ Preventive care initiatives
✑ A telephone triage program
✑ A shared decision-making program
✑ A self-care program
With regard to the UM programs, it is most
Correct Answer:D
- (Topic 1)
From the following answer choices, choose the description of the ethical principle that best corresponds to the term Beneficence
Correct Answer:B
- (Topic 2)
Member satisfaction is a critical element of a health plan's quality management program. A health plan can obtain information about member satisfaction with various aspects of the
health plan from
Correct Answer:D