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  • Exam Code: CIS-HR
  • Exam Title: Certified Implementation Specialist-Human Resources
  • Vendor: ServiceNow
  • Exam Questions: 44
  • Last Updated: February 21st,2025

Question 1

What method needs to be invoked from MatchingRuleProcessor class?

Correct Answer:A
Reference: https://docs.servicenow.com/bundle/newyork-customer-service- management/page/product/customer-service- management/task/t_InvokeMatchingRuleAPI.html

Question 2

What kind of records do HR Requests create?

Correct Answer:D
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-record-producer.html

Question 3

How many User Criteria Records may be applied to a single KB or KB Article?

Correct Answer:A
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924

Question 4

An HR Admin without the System Admin role can do what? (Choose three.)

Correct Answer:ACF

Question 5

What role is required, at a minimum, to view confidential HR Profile data?

Correct Answer:A
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html