Free CRT-251 Exam Dumps

Question 6

Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on an opportunity.
Which solution should a consultant recommend to facilitate the collaboration of the lead sales representative and team members?

A. Create public groups for extended team members and allow the sales representative to assign manual sharing on their opportunities.
B. Define a sharing rule for each lead sales representative to assign appropriate access for all extended team members.
C. Configure default opportunity teams for all lead sales representatives with team selling enabled.
D. Enable Chatter to have the lead sales representative facilitate collaboration through sales team swarming.

Correct Answer:C

Question 7

Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?

A. Use Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.
B. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
C. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
D. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.

Correct Answer:A

Question 8

Universal Containers has configured a private sharing model with opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives. Which data set filter report would allow the sales representatives to see all opportunities they are involved with?

A. My team-selling and my opportunities
B. My team-selling shared opportunities
C. My team’s opportunities
D. My collaborative opportunities

Correct Answer:A

Question 9

Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted. How can these requirements be met?

A. Create a custom field on the Lead, Account, and Contact objects and configure mapping of these two field for conversio
B. Use a trigger to update the Contact field with the Account value.
C. Create a custom field on the Lead and Account object
D. Create a custom formula field on the Contact object to pull the value from the Account object.
E. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversio
F. Create a custom formula field on the Contact object to pull value form the Account object.
G. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversio
H. Create a custom formula field on the Account object to pull value form the Contact object.

Correct Answer:C

Question 10

Universal Containers wants to prevent sales users form modifying certain opportunity fields when the sales stage has reached Negotiation/Review. However, sales directors must be able to edit these opportunity fields in case last minute updates are required.
Which solution should a consultant recommend?

A. Modify the profile for sales directors to enable the “Modify All” object permission for opportunities.
B. Change the field-level security for sales representatives to restrict field access based on the sales stage.
C. Create a validation rule to enforce field access based on the sales stage and a custom permission.
D. Create a workflow rule to enable field access for sales directors based on the sales stage.

Correct Answer:C