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Exam Code: CSCP
Exam Title: Certified Supply Chain Professional
Vendor: APICS
Exam Questions: 510
Last Updated: September 28th,2024

Question 1

- (Topic 3)
A primary objective of customer relationship management is to:

A. implement market segmentation.
B. create a data warehouse with critical customer information.
C. identify customer needs for a greater level of satisfaction.
D. target product promotions to customer segments.

Correct Answer:C

Question 2

- (Topic 3)
The recovery element of a reverse logistics supply chain strategy is best illustrated by:

A. the use of refillable containers by a water supply company.
B. the use of rechargeable batteries by an individual.
C. a grower selling fresh-produce scrap to other farmers.
D. the reduction of energy consumption by a manufacturer.

Correct Answer:A

Question 3

- (Topic 3)
The purchasing manager of a company wants to minimize stock-outs as well as obsolete inventory. Which of the following tools needs to be implemented?

A. Blanket purchase order
B. Advanced planning and scheduling (APS)
C. Buy-back contracts
D. Business-to-business integration software

Correct Answer:C

Question 4

- (Topic 2)
Managing supply chain risks includes which of the following activities?

A. Developing alternatives to key suppliers
B. Setting aside funds for disruption-recovery efforts
C. Charging each supply chain partner a portion of risk cost
D. Creating extra inventory to cover disruptions in the supply chain

Correct Answer:A

Question 5

- (Topic 3)
Which of the following characteristics typically is a feature of supplier relationship management?

A. Supplier employees are located at the firm's facilities.
B. Inventory is verified before the supplier ships the goods.
C. Performance of both firms is measured and reported regularly.
D. The supplier is the sole source for the goods.

Correct Answer:C

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