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- (Topic 1)
A quality engineer employed by a hospital is asked to improve the process of medication storage in locked cabinets near patient doors. One defect that occurs rarely is that the medication caddy is left out when the cabinet is relocked. The engineer installs a gravity activated arm that will not permit the door to close when the caddy isn’t inside. This improvement is best described by which approach to problem solving?
Correct Answer:B
- (Topic 1)
Find the value of (9) in the ANOVA table. Assume:
Correct Answer:F
- (Topic 2)
This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 14?
A.
B.
C.
Correct Answer:D
- (Topic 2)
Is this a left-tail, right-tail or two-tail test?
Correct Answer:C
- (Topic 1)
A team wants a technique for displaying the connection between various customer needs and various features on a product. They should use:
Correct Answer:E