- (Topic 1)
A team’s goal is to improve information flow in a payroll function. They make thirty-three Post-It® notes, each listing an issue for further investigation. After some discussion, they group them into four categories: mandated record keeping, privacy concerns, insurance concerns and transfer concerns. This grouping process is best described by which
approach to problem solving?
Correct Answer:A
- (Topic 2)
An experiment is conducted by checking the effect that three different pressures have on the surface appearance of a product. Ten items are produced at each of the three pressures. The number of replications, factors and levels are:
Correct Answer:D
- (Topic 2)
Find Cp
Correct Answer:B
- (Topic 1)
When comparing two vendors’ machines it is found that a sample of 1000 parts from machine A has 23 defectives and a sample of 1300 parts from machine B has 36 defectives. Do the data indicate that machine B has a higher rate of defectives?
Correct Answer:A
- (Topic 1)
A team wants a technique for obtaining a large number of possible reasons for excess variation in a dimension. They should use:
Correct Answer:C