Free Field-Service-Consultant Exam Dumps

Question 21

in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answers

A. Jobs can take longer than the available resources hours in a day.
B. jobs need to be performed at the same site on the same day of the week.
C. jobs require multiple stages of work performed by different resources.
D. jobs require consecutive days of work and can span over weekends.

Correct Answer:AD

Question 22

Technicians earn certifications that must be renewed periodically to ensure their skills remain up to date. How can these certifications be managed on the Resource?

A. Add the Resource Skill and track certification using reminder.
B. Add the Resource Skill and create Absence once expired.
C. Add the Resource Skill and remove from the Service Territory once expired.
D. Add the Resource Skill and set the End Date.

Correct Answer:D

Question 23

universal container UC want to track the asset lifecycle when equipment has been snapped out
What should a consultant recommend to meet this requirement?

A. Add the field history tracking related list to the assets page and configure the asset relationships object
B. Add the related asset related list to the asset page and configure the product request object
C. Add the related asset related list to the asset page and configure the asset relationships object
D. Add the field history tracking related list to the asset page and configure the product request object

Correct Answer:C

Question 24

Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement? Choose ? answers

A. Configure and add excluded and required resource Work Rules to scheduling policies.
B. Configure resource preferences on the Account or Work Order.
C. Configure and add excluded and required resource business objectives to scheduling policies.
D. Configure customer preferences on the Service Resource record.

Correct Answer:AB

Question 25

To prepare for an upgrade, a mobile technician creates a product request for three circuit boards to be sent from the main warehouse to the customer site. The completed job needs two of the boards. Which two Field Service tools should the technician use to return the unused circuit board to the warehouse? Choose 2 answers

A. Work Order
B. Return Order
C. Product Transfer
D. Product Receipt

Correct Answer:BD