Free Field-Service-Lightning-Consultant Exam Dumps

Question 56

universal container technicians have 12 mandatory company holidays each
calendar year. Technician need view all of their absence records at once
Which two applications should a consultant recommend to meet this requirement? Choose 2 answers

A. Salesforce browser-based applications
B. Custom mobile applications
C. Field service lightning mobile applications
D. Salesforce mobile applications

Correct Answer:AC

Question 57

Universal Containers wants their Technicians to record an Asset Number using a barcode scanner when completing Work Orders. What field types should be configured to capture this information?

A. Barcode
B. Formula
C. Text
D. Number

Correct Answer:C

Question 58

Universal containers (UC) sells shipping containers and container parts. UC wants to track each customer’s container and associated parts for Florida servicing, sales, and reporting purposes.
Which solution should a consultant recommend to relate the parts to a customer’s container?

A. Create an asset hierarchy on the account with the container as the root asset and the parts as child assets.
B. Add the container as an asset on the account and mark the parts internal assets.
C. Add the container as a product on the account and the parts to a child product related list.
D. Create a hierarchical relationship between the parent product container and child parts products.

Correct Answer:A

Question 59

a customer makes one appointment for the sales department, and another appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, the technician must complete one appointment before starting the next. The agent wants to make sure these two appointments are scheduled together and in sequence.
Which three things should the consultant verify to ensure these requirements are simultaneous scheduling will occur?
Choose 3 answers

A. The same resource and same day fields appear on the service appointments page layout.
B. The complex work visual force page is added to the service appointments page layout.
C. A dependency has been created between the two appointment and the start time are the same.
D. The checkbox uses all-or-none scheduling for related appointments in field service setting is selected.
E. The dependency type is set to start after finish and day on the service appointment in the dependency.

Correct Answer:BDE

Question 60

optimization for the Midwest is set to automatically run each night for the next three days. The dispatcher has noticed that the optimizer is leaving many service appointments unscheduled and has asked the consultant to troubleshoot the issue.
The consultant noticed that the optimization service run time per service appointment is set to low in field service settings.
Which two conditions should make the consultant consider setting the optimizer too? high?
Choose 2 answers

A. The scheduling policy used field is blank
B. The scheduling policy is producing too many candidates that qualify for each service appointment
C. Most service appointment have the same priority
D. The calculate travel and breaks field service setting is disabled for the service resource availability work rule.

Correct Answer:BC