Free Field-Service-Lightning-Consultant Exam Dumps

Question 61

Universal Containers wants to represent and track a Bill of Material (BoM). What should a Consultant recommend?

A. Use Assets and define a hierarchy.
B. Use a custom object to model the BoM.
C. Use an ERP to manage the BoM.
D. Use Products and add to an Order.

Correct Answer:C

Question 62

Universal Containers wants to automatically create Work order Line Items based on the products being serviced. How can this be achieved?

A. With Entitlement Templates
B. With Workflows
C. With Process Builder
D. With Work Order Types.

Correct Answer:C

Question 63

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time
How should the consultant make this requirement?

A. Create a work rule with two required skills
B. Create a two-service crew
C. Create a crew with two technicians
D. Create two service appointment

Correct Answer:C

Question 64

When a Universal Containers (UC) Technician installs a product at a customer site, the Technician must perform all future work for that customer.
Which process should the Consultant use to meet this requirement?

A. Add the Resource as a Required Resource on the Contact.
B. Add the Resource as a Required Resource on the Account.
C. Add the Resource as a Preferred Resource on the Work Order.
D. Add the Resource as a Preferred Resource on the Asset.

Correct Answer:B

Question 65

Universal Containers is looking to implement Entitlement Management to meet the following requirements:
1) Any employee from the customer account is eligible for support.
2) Specific purchased products are eligible for support.
What Objects should be set up for Entitlement Management?

A. Accounts and Assets
B. Contacts and Service Contracts
C. Accounts and Service Contracts
D. Contracts and Assets

Correct Answer:C

The certification names are the trademarks of their respective owners. testpreplab.com certstest.com