Free Field-Service-Lightning-Consultant Exam Dumps

Question 26

the org -wide default sharing for a service appointment Is set to private
If the service appointment is cancelled, which users will have visibility to the record?

A. assigned resources, owner of service appointment and members of service territory
B. owner of service appointment and members of user territory
C. assigned resources, owner of service appointment and members of user territory
D. owner of service appointment and members of service territory

Correct Answer:B

Question 27

A technician reported that the travel time calculated between appointments is often two short because job delays throughout the day.
Which setting should a consultant consider to improve travel time accuracy?

A. Minimum grade, default operating hour
B. Estimated travel time, minimize travel
C. Travel speed unit, actual travel time
D. Street level routing, Default travel speed

Correct Answer:D

Question 28

Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned to a Contractor Manager instead of individual external technicians. The Contractor Manager is in charge of updating Service Appointments and Work Orders upon completion.
How should a Consultant implement the requirement?

A. Create the individual Technicians as Service Crew Members.
B. Set the individual Technicians as Capacity-Based Service Resources.
C. Set the Contractor Manager as a Capacity-Based Service Resource.
D. Create the Contractor Manager as a Crew Service Resource.

Correct Answer:C

Question 29

when completing a work order in the field, the technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signatures capture?

A. create two service reports and add one signature block to each
B. create relevant signature types and add signature blocks to the service report template.
C. create a flow that adds tow signature blocks when the service report is generated
D. create two costume fields for the service appointment and use flows to capture each signature

Correct Answer:B

Question 30

Universal Containers wants to track the total associated price when servicing Work Order for customers. Which two of the following should a Consultant recommend? Choose 2 answers

A. Use Work Order and Work Order Line Items.
B. Use the Einstein Pricing Configurator.
C. Set up Products and Price Books.
D. Use a custom object to model the Work Order pricing.

Correct Answer:AC