ITIL ITIL-4-Foundation Dumps (ITIL-4-Foundation exam questions Free)

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Exam Code: ITIL-4-Foundation
Exam Title: ITIL 4 Foundation
Vendor: ITIL
Exam Questions: 428
Last Updated: September 28th,2024

Question 1

- (Exam Topic 3)
Which statement about managing incidents is CORRECT?

A. Low impact incidents should be resolved efficiently, making logging unnecessary
B. The 'incident management' practice should use a single process regardless of the impact of the incident
C. Low impact incidents should be resolved efficiently so the resource required is reduced
D. Incidents with the lowest impact should be resolved first

Correct Answer:C

Question 2

- (Exam Topic 1)
Which statement about emergency changes is CORRECT?

A. The testing of emergency can be eliminated in order to implement the change quickly
B. The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly
C. Emergency changes should be authorized and implemented as service requests
D. Emergency changes must be fully documented before authorization and implementation

Correct Answer:B

Question 3

- (Exam Topic 1)
Identify the missing words in the following sentence.
The management of information security incidents usually requires [?].

A. Immediate escalation
B. Specialist teams
C. A separate process
D. Third party support

Correct Answer:C

Question 4

- (Exam Topic 2)
Which joint activity performed by a service provider and service consumer ensures continual value co-creation?

A. Service offering
B. Service provision
C. Service relationship management
D. Service consumption

Correct Answer:C

Question 5

- (Exam Topic 3)
Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

A. Information security management
B. Change enablement
C. Problem management
D. Service configuration management

Correct Answer:A

Free ITIL-4-Foundation Exam Dumps

Question 1

Question 2

Question 3

Question 4

Question 5