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ITIL-4-Foundation Dumps

Free ITIL-4-Foundation Exam Dumps

Question 31

- (Exam Topic 3)
Which statement about standard changes is CORRECT?

A. A full assessment should be completed each time the change is implemented
B. The change can be implemented with less testing if necessary
C. The appropriate change authority should be assigned to each type of change
D. The change does not require additional authorization

Correct Answer:D

Question 32

- (Exam Topic 1)
Which statement about costs is CORRECT?

A. Costs removed from the consumer are part of service consumption
B. Costs imposed on the consumer are costs of service utility
C. Costs removed from the consumer are part of the value proposition
D. Costs imposed on the consumer are costs of service warranty

Correct Answer:C

Question 33

- (Exam Topic 1)
Which ITIL guiding principle recommends using existing services, processes and tools when improving services?

A. Progress iteratively with feedback
B. Keep is simple and practical
C. Start where you are
D. Focus on value

Correct Answer:C

Question 34

- (Exam Topic 2)
Which practice has a purpose that includes restoring normal service operation as quickly as possible?

A. Problem management
B. Incident management
C. Deployment management
D. Supplier management

Correct Answer:B

Question 35

- (Exam Topic 3)
What term is used to describe whether a service will meet availability, capacity and security requirements?

A. Outcomes
B. Value
C. Utility
D. Warranty

Correct Answer:D

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