Which of the following are sources of best practice?
1. Academic research
2. Internal experience
3. Industry practices
Correct Answer:A
Which process or function is responsible for monitoring activities and events in the IT infrastructure?
Correct Answer:B
How many people should be accountable for a process as defined in the RACI model
Correct Answer:B
Which of the following is an enabler of best practice?
Correct Answer:B
Which process would you MOST expect to be involved in the management of underpinning contracts?
Correct Answer:C